The Language of Leadership

Words-Language-Leadership

Janet Galore on Flickr

The language of leadership is valuable currency. A leader’s words matter. They matter a lot. Every word spoken by a leader is leveraged. That means that a leader’s words have great power and even greater consequences . . . more then the leader imagines. Therefore a leader must consider his or her words . . . every day. Do your words empower others? Or do they disenfranchise? Do they encourage? Or do they discourage and reflect merely a performance mentality? Do your words truly reflect what is important to you and to your organization? Do your words advance the well-being of every person in the organization and the organization as a whole?

Every person needs to have three questions answered on a regular basis: What are my role and contribution? What do you expect of me? How am I doing? The language of leadership seeks to answer these questions in the most positive and helpful way.

Consider the language of leadership listed below. Do these words regularly flow out of your mouth towards those you lead?

“Do you understand why this organization exists?”

“Do you see how your role clearly contributes to the mission of this organization?”

“Do you clearly know what is expected of you?”

“You made a difference today.”

“You are necessary to what we do and your best efforts matter.”

“How can I help you succeed?”

“Are you becoming more and more aware of who you are and how you fit in the longer you work here?”

“What thoughts do you have on how to make this a better organization?”

“What can I do to become a better leader?”

“How would you describe our organizational culture?”

“What do you think we as an organization do best?”

“If you could change one thing about the culture of our organization what would it be?”

“What personal development do you desire or need to make your best contribution?”

“Do you feel like a valued member of the team?”

“How can I serve you today?”

“Thank you!”

A word fitly spoken is like apples of gold in a setting of silver. Proverbs 25:11

 

Are We Getting The Leaders We Deserve?

Leaders-we-deserve

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It is a presidential election year in the U.S. I know I am stating the obvious because it has been one of the most interesting run-ups to an election in my lifetime. It was only two short months ago that there were  five viable candidates for the presidency. Yet the fascinating aspect was that none of the five had a positive popularity rating. Even now as we are down to the two presumptive nominees–neither one has a positive popularity rating. It clearly feels like “we the people” are having to choose between the lesser of two evils.

How did we get to this point?

Are we getting the leaders we deserve?

In a word, “Yes.”

Leaders create culture, and that culture must be sustained by future leaders. If it is not sustained then that culture will reverse the role and create the leaders it desires. When we ignore this fundamental truth we should not be surprised by the results. But in a democratic society where our leaders are elected officials, it should not surprise us that we ultimately get a reflection of ourselves. Every election year we demand character, but we don’t express character. Our leaders are a reflection of who we are. Here are three reasons why.

Civil Over Sacred. Civil means those things that relate to the citizenry. It is climate and culture established by law that is deemed appropriate by citizens. Sacred means holy, that which is highly valuable and important. We are rushing headlong towards ensuring that there is no such thing as moral constants. Postmodernity has come home to fully roost.

We are rushing headlong towards ensuring that there is no such thing as moral constants. Truth is in the eye of the beholder and you may not challenge my truth.

The problem is that we know this axiom is not true. We know this at our core. Or we would not be demanding change. When we refuse to believe there are moral absolutes we are left with the excruciating reality that civility comes unglued. You see, sacred is necessary for civil to function well. Sacred holds civil together. When sacred vanishes civil loses its moorings. Civil runs to the loudest voice and the most aberrant one. Romans 1 in the Bible plays out. Leaders begin to lead in the direction of “the greatest civil good”–except there is not “good” anymore. There is no baseline for “good.” “Good” is just a notion, a fancy, and individualized construct.

Leaders begin to lead in the direction of “the greatest civil good”–accept there is no “good” anymore. There is no baseline for “good.” “Good” is just a notion, a fancy, and individualized construct. “Good” is good for me, not for we. We desperately need leaders who value the sacred, knowing that this will actually lay the strongest foundation for the common good.

Immediate Over Consequential. I read an editorial the other day that talked about two markers of our current culture that betrays us into a false sense of moral security. Today we live by the twin principles of “consent” and “no immediate harm”. The first means that as long as there is some form of consent (this mainly lies in the eye of the initiator) any and every behavior is acceptable. The second means that if there are no immediate harmful consequences the first choice of “consent” is affirmed. This was clearly the thinking behind Brock Turner’s actions that led to a sexual assault.

This is thinking only in the context of “now.” This is not wisdom on display that says, “If I go down this path, this is what will happen in the near or distant future.” This is life at our fingertips. This is “on demand” reality. This is snapchat reality–it will disappear as soon as I have been satisfied. This is stupidity at its cynical best–to believe that our choices never have lasting consequences.

Leaders fall prey to this immediacy too. Do whatever it takes to get elected now. Say what you need to say–and if it proves ineffective, change your position. It doesn’t matter if you are a habitual liar, a racist, or an expedient pragmatist.

The problem is we know this axiom is not true either. Choices and actions always have consequences. We will always reap what we sow. It cannot be otherwise. Galatians 6:7-10 stands tall as unavoidable truth and why we must seek ultimate good. We desperately need principled leaders who demonstrate integrity and understand consequential thinking.

One Dimension Over Two. Culture screams that we are simply one-dimensional beings. We are no more than flesh. Therefore our highest good is our own pleasurable experience. Whatever brings us the most pleasure is worthy of being pursued, because there is no other dimension to take into consideration or which we might be harmed.

Again, we know deep down in our hearts–oh, wait a minute, there is no such thing. We are just flesh.

Deep down we fully understand that we are at least two-dimensional beings–body and soul. And every choice we make with our bodies fully impacts our soul. It cannot be otherwise. It is the reason we ache when we harm others or we are harmed. It is the reason we ache when we make choices towards ourselves that are only about bodily pleasure void of any moral compass. It is why Ecclesiastes 3:11 says, “He has made everything beautiful in its time. Also, he has put eternity into man’s heart . . .” We actually long for eternity–this is where our soul relishes its fullest expression. We need leaders who fully understand that we were created for more than physical pleasure. We need leaders who understand and lead in such a way that every person’s soul is valued and honored.

Peggy Noonan wrote and insightful piece in her weekend column for the Wall Street Journal about the presidential election. She stated, “It is probably the case this year that most voters see the issue of character as null and void–neither candidate is admirable in that area. You can say that the old standards have been swept away, that when it comes to character we’re a changed nation, that Mr. Trump and Hillary Clinton are the result of that decline, and that you pick from among the candidates on offer.” That is the leadership that our culture has created.

This is not just about politics. This is about good leaders in every realm of society–including the church.

We will always get the leaders we deserve.

5 for Leadership-February 13th

Heart-Leadership

maf04 on Flickr

5 for Leadership is a collection of thought-provoking posts on the principles and expression of leadership. Take some time this Valentine’s Day weekend to embrace your leadership. There is something here for you.

The Heart of a Leader

“Conversations about leadership are plentiful these days. I enjoy the many perspectives, wisdom, and insight I glean from so many leaders. People are interested in what attributes, character qualities, and talents make a great leader. Many questions are being raised: What makes a great leader? Can anyone lead? Who is best equipped to lead?” Angela Besignano shares some critical insights that every leader must consider.

Leadership-What’s Love Got To Do With It?

“In 1984, when I was launching into my pre-teen years, Tina Turner released her classic song, “What’s Love Got to Do with It. In some circles, this philosophy likely governs the work of leadership as well—keep love and emotion out of it.” See what else Justin Irving has to say on love and leaderhsip.

Frederick Douglass v. Slaveholding Christianity

“On this day, many, including Google’s homepage, honor Frederick Douglass’ legacy. Born into slavery, he heroically fought for his freedom, became a leader in the abolitionist movement, and even challenged “the Great Emancipator”, President Abraham Lincoln to end his moral equivocation and openly denounce slavery as a society evil. Upon reading his autobiography in college, I was particularly surprised by the appendix in which he qualifies his scathing critiques of American slave holders who draped themselves in piety. He embraced the “Christianity of Christ” and rejected “slaveholding Christianity” which he considered a fraud.” My friend Rasool Berry writes a very poignant piece that every leader should read.

9 Things You Should Know About Justice Antonin Scalia (1936-2016)

“U.S. Supreme Court Justice Antonin Scalia died today at the age of 79. He reportedly died in his sleep during a visit to Texas. Here are nine things you should know about one of the leading conservative voices on the nation’s highest court.” This comes from Joe Carter on The Gospel Coalition blog.

Why Speaking Well of Your Spouse Is So Important

As a leader, the health of your marriage directly affects the impact of your leadership. I have witnessed this time and time again. Being effective at work or in ministry begins by being effective at home.” Michael Hyatt is a well known and respected leader. He gives us five principles and a ten day challenge on this important leadership topic.

There are the 5 for this week.

Leadership Authority-Where Does It Come From?

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THE ANCIENT AGORA OF ATHENS, GREECE–Andrea Motta on Flickr

Merriam-Webster states that authority is “the power to give orders or make decisions.” Another aspect of this definition claims that authority is “the power or right to direct or control someone or something.”

This is probably the most obvious definition of leadership authority. It may be the one that most leaders depend upon. We often equate leadership authority with power. We might long for the ability to order or control.

Andy Crouch, the editor of Christianity Today, offers this definition of authority:

Authority is the capacity for meaningful action.

Notice that this definition has two important nuances over the dictionary definition. First, it is defined in terms of capacity instead of being defined in terms of a “rights” or “power.” Second, it is defined also by its outcome–meaningful action. This places authority in a more benevolent light. Leadership actions should carry meaningful action. They should truly benefit someone.

There are at least three primary ways leadership authority can be gained. Each one has its consequences.

Authority Through Title

Titled authority best fits the dictionary definition of authority. This is authority because one bears the title. This is authority in a hierarchical structure. This authority is most often experienced in military or business settings. This is power to influence because the title carries the ability to make decisions, give orders, or control. This kind of authority can also be experienced in any societal institution, including the family or the church. This type of authority does not automatically lean towards negative consequences. That all depends on the character of the one who holds the title.

Authority Through Expertise

Another type of authority is attributed to those who have acquired or possess specific knowledge or expertise. This has become a more powerful form of authority in a global context of constant innovation and technological change. In this version of authority, leadership influence is attributed regardless of title. It is attributed out of necessity and esteem. We follow and take direction from those who know what we do not know and can lead us toward solutions. This type of authority does not have to come with a title. It is attributed because of the knowledge or expertise one has.

Authority Through Trust

I actually believe that this is the most powerful form of authority and best fits Crouch’s definition. This is granted authority. This type of authority might come with a title or not. It might be displayed through expertise or not. This is granted authority because of the profound ability for followers to truly trust the one who is having influence. The actual authority to influence derives from the follower. It flows up  instead of down. This is profound. Followers follow because they want to and fully trust the leader.

Meaningful action can flow from any of these three forms of authority, but when it flows from granted authoirty based on trust–it can multiply exponentially. This is authority based solely on the character of the leader. This is the authority that we as leaders should long for.

From which source does your leadership authority derive? Are you aiming for granted authority?

“But whoever would be great among you must be your servant, and whoever would be first among you must be your slave, even as the Son of Man came not to be served but to serve, and to give his life as a ransom for many.” Matthew 20:26-28

3 Observations on Leadership, and a Continent Away

Uganda-leadershipI am on a short term trip with a group of 10 other Americans in Uganda. We are being hosted by African Renewal Ministries. Over the course of our time we will get some opportunities to serve this wonderful mission with some encouragement, a little bit of teaching, and some leadership development content. But make no mistake, we are the ones who are being blessed and will be changed as a result of being here.

I have traveled many times to various parts of the world on similar trips. I love the personal learning and I love taking others with me to expose them to the unique and awesome work God is doing around the globe. Today was a day of thoroughly acquainting ourselves with the various efforts of ARM. Their vision of ARM is “Generations of Transformational Christian Leaders.” They are convinced that Uganda cannot address all of it’s systemic needs apart from a core of Ugandan leadership being raised up with godly character and quality leader skills.

Already I am deeply impressed by three clear aspects of their effort.

1. Indigenous Leadership.

Every leader and worker we met today was Ugandan. Yet ARM is only 25 years old. If you know anything about NGO’s like this you know how important this is and yet how challenging it can be. This speaks powerfully to the founder’s desire and approach. From day one indigenous leadership was obviously a high priority. Every leader we encountered today was sharp, eloquent, tied to the vision and mission, and saw their contribution as critical.

2. Holistic Approach.

ARM goes after their vision through a very connected and holistic approach. They have early childhood development programs, childhood development programs, transformational leadership training, next generation leadership program, and a impactful orphanage effort. These efforts include a elementary school, a secondary school, and a university. The orphanage includes vocational development in sustainable farming, animal husbandry, and hydroponics. While this ministry welcomes and needs resources from the U.S., Uganda, and other nations, it is also committed to doing as much as possible to be self-sustaining too. Leadership development is a strong emphasis throughout the process of every ARM initiative. You can become a child sponsor and take part in this worthy vision.

3. A Commitment to Change.

These Ugandans want to see their nation changed. They believe God will bring this change about one life at a time through the transforming power of Christ and concerted efforts. to produce transformational leaders. They are committed to it.

It strikes me that we can take few lessons from ARM. Whatever we are leading we need some of the same emphases. We need to always aim for indigenous leadership . . . giving power away and raising up those who can leader from the inside out. We need to think in holistic ways that can feed the mind, body, soul and spirit. We need to be committed to the change we say we are structuring for. Leaders create and sustain change.

Take a look at their web site and get to know ARM.

Servant Leadership & The Ryder Cup

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Matthew Futterman recently wrote an article for the Wall Street Journal entitled “Advice for New Ryder Cup Captains.” The Ryder Cup is a biannual team golf event between professional players from the U.S. and Europe. This unique tournament has an 87 year old tradition. This past September Europe soundly defeated the U.S. for the 8th time in the past 10 contests. The Americans have been incredibly distraught as to why the Europeans have been so successful.

Futterman’s article was very insightful in laying out the simple approach of the European captain, Paul McGinley, in getting his team ready to play in 2014. As I read McGinley’s plan I realized he had simply employed servant leadership principles in ensuring that his team was as relaxed and mentally prepared as possible.

Robert Greenleaf defined servant leadership in 1970 thusly, “The servant leader is a servant first . . . it begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead.” The approach by the servant leader is “to make sure that other people’s highest priority needs are being served.” 

Golf is certainly a game of skill, but even more so a game between the ears. Even the very best have been known to crash and burn on the last day due to stress and expectations. Golf requires no distractions with all of your mental energy going toward the very next shot. That is why playing relaxed and focus is so crucial to victory.

McGinley wanted to insure that his players on the European side were as relaxed as possible. As I read the article, four practical aspects of servant leadership stood out.

1. Familiarity. McGinley created comfortable pairings for the big event by seeing to it that every Ryder Cup pair played multiple rounds together on the regular European Tour throughout the year. The European players did not even realize what McGinley was up to until they showed up at Gleneagles golf course for the Cup. As each pair stood on the first tee they realized they had already been in this setting many times before.

2. Focus on Form. McGinley did not want his players thinking about the Ryder Cup before it was time. Therefore he actually had as little contact with them as possible through the year in leading up to the tournament. When he did, he told them to focus on form, not results. He got them playing their best golf all year, not just once in September.

3. Freedom From Pressure. McGinley wanted to ensure that his number one player, Rory McIlroy, did not bear the burden of expectations from the team or European fans. So he never placed him as the first match in any rotation throughout the tournament. McIlroy performed wonderfully and secured three points for his side over the course of the match.

4. Familiarity 2.0. One of McGinley’s biggest challenges was to unite a group of golfers from several different cultural backgrounds, even though they all hailed from Europe. One example was not scheduling a uniform team meal time. Instead there was a rolling buffet that ran from 5 p.m. to 11 p.m. That way Norther Europeans could eat early as they desired, Central Europeans could eat a little later as their custom, and Southern Europeans could eat at their normal late evening hour. McGinley kept cultural routines familiar so that his players could focus on the golf alone.

McGinley understood that success would come only if his players owned the results. And that would only come about if he served them by creating the best environment possible. Not only could the American side take a few cues from McGinley, but so could any leader who sees the desired result and serves his or her people in such a way to get there.

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A Perspective On Seminary

medium_3394553901I am often asked about the value and experience of seminary education. I greatly enjoyed my pursuit of  a Master of Divinity degree. It was a great season of learning in and out of the classroom.

But I did not begin my seminary education until I was in my 30’s. As a matter of fact, I never recommend that anyone pursue seminary education until they have been out of undergraduate school for at least two years. Even a few more years under your belt will not hurt anything. It will actually add to your reservoir of knowledge so that you can ask better questions once you get to seminary. You can always discern who the youngest and least experienced students in the room are by the quality of the questions they ask. Those who arrive a little older know why they are there and what they want to get out of a seminary education.

Some have asked if a seminary degree is still necessary in today’s world.

There are a multitude of resources available to anyone who is a serious student of the Bible without all of the expense.

And besides, we need to take the ministry out of the hands of professionals.

Maybe.

I would actually disagree with the above perspective. Seminaries are still a rich depository of relationships, learning, character growth, and skill development for anyone committed to the ministry or self-leadership. But seminary is not a panacea and it is not for everyone. It takes a certain approach. Here are my tips for a successful seminary experience.

Seminary credentials are still important if you are planning for a lifetime of ministry. This is part of being a professional minister of the gospel. Churches and other ministry organizations expect that you will invest in theological training so that you can equip others to carry out the ministry. This should not nor will not go away.

Seminary is not one long quiet time. One of the great dangers of seminary education is to substitute the class room for your relationship with God. At one level seminary is simply the pursuit of academics to further your ministry opportunities and skills. Seminary can actually serve as a death sentence to intimacy with God. The schedule is full. The studies are intense. The new information can be overwhelming. Create space for devotion. Spend a lot of time in the Psalms. Let them speak to your soul as you nourish your mind. Don’t place God on the operating table. Let Him still be God while you are in seminary.

Go into seminary realizing that you will come out with more questions than answers. Seminary is designed to give you a set of tools and approaches to chase a lifetime of questions. Your journey begins once you are out of school–it does not end when you are handed your degree. You will come out with more questions–better questions–questions that matter. And you will have a cache of resources to pursue the answers.

Go into seminary teachable, but willing to take a stand with an open hand. Some students come into seminary simply bent on validating their preconceived beliefs. Some arrive like a blank slate. Both groups will leave confused. No matter what brand of seminary you choose you will hear competing views on a variety of topics. Be teachable. Learn. Decide to decide on many levels. And then leave with a teachable spirit again. Keep an open hand and choose to be a lifetime learner. God is bigger than you think.

Vigorously pursue community while you are there. Seminary can be an isolating experience. It can also be a time of building rich, honest relationships. You have nothing to prove. And you really don’t need to make all A’s. Make time for people. Make time for other seminary students. You might be amazed at the stories you will hear, the perspectives you will gain, and the lifetime friends you will make. We were meant for community. Take advantage of this unique peer community.

Allow the seminary experience to expand your horizons of ministry possibilities. When I attended seminary I was amazed at all of the ministries in which I was exposed. There were efforts and callings I had never even considered. There were dedicated leaders preparing for social justice ministry, church planting efforts, overseas ministry to the hardest parts of the world, teaching ministries, academic endeavors, and the pastorate. There was a rich tapestry of people and organizations that made my world seem small and God’s world limitless. I began to see my contribution with a new humility and I began to see the body of Christ in all of its fulness.

Make friends with at least one seminary professor. I don’t think I met a single professor who did not care about their students. Some of the most brilliant and godly people I have ever met were some of my teachers. They too had stories of God’s grace in their lives. They were more than willing to help a pilgrim on the way. When we went through a very difficult season with our first born while in seminary, it was the professors who prayed at our daughter’s bedside and delivered whatever we needed to survive. They, along with the rest of the seminary community, demonstrated the body of Christ in tangible ways like I had never experienced before. They are more than academicians. They can become your friends.

Give thanks every day for the opportunity to sit under men and women who have given their lives to study, teach, and shepherd the future leaders of the Church. Seminary is a gift if God is calling you there. Be thankful. A heart of gratitude will take you a long way towards being a good steward of what God entrusts to you during those days. Gratitude will keep you from becoming proud. Gratitude will allow you to continue to relate to those with whom you seek to minister once you are done.

At the end of the day your pursuit of seminary is about pursuing a person, not dogma. It is about Jesus Christ glorified. Study well.

What are your thoughts and experiences?

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The Lyrics Behind The Melody

medium_6439652885William Chatterton Dix was an English writer of hymns and carols during the 19th century. Dix loved the poetry of worship and wrote some 40 hymns over the course of his life. During one period of his life Dix became seriously ill and spent a great deal of time confined to his bed. Dix also suffered from depression during this extended illness, which led to a true spiritual crisis. He spent much time in prayer and reading Christian literature and came through this trauma as a true man of faith. His most famous hymn is “What Child Is This?” It was set to the music Greensleeves, which preceded Dix’s poem by a century. Consider the words of this great hymn on this day that we celebrate as Christmas, for they carry well the meaning and purpose of the Christ child. Merry Christmas!

What child is this, who, laid to rest,
On Mary’s lap is sleeping?
Whom angels greet with anthems sweet,
While shepherds watch are keeping?
This, this is Christ the King,
Whom shepherds guard and angels sing:
Haste, haste to bring Him laud,
The babe, the son of Mary.

Why lies He in such mean estate,
Where ox and donkeys are feeding?
Good Christians, fear, for sinners here
The silent Word is pleading.
Nails, spears shall pierce him through,
the cross he bore for me, for you.
Hail, hail the Word made flesh,
the Babe, the Son of Mary.

So bring him incense, gold, and myrrh,
Come, peasant, king, to own him.
The King of kings salvation brings,
Let loving hearts enthrone him.
Raise, raise a song on high,
The virgin sings her lullaby
Joy, joy for Christ is born,
The babe, the Son of Mary.

This, this is Christ the King,
Whom shepherds guard and angels sing:
Haste, haste to bring Him laud,
The babe, the son of Mary.

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The Thanksgiving of 1863

medium_5212982646There was a wonderful Opinion piece in the Wall Street Journal yesterday entitled “Lincoln and a Wartime Thanksgiving.” I wanted to take this occasion to highlight a few of Stephen M. McLean’s thoughts.

Thanksgiving has been celebrated as a federal holiday since 1863 when Abraham Lincoln declared it so, during the middle of one of our nation’s most troubling times. Lincoln gave two proclamations that year that led up to the creation of the Thanksgiving holiday. The first was issued on March 30th and was a call to “Humiliation, Fasting and Prayer.”

We have been the recipients of the choicest bounties of Heaven; we have been preserved, these many years, in peace and prosperity, we have grown in numbers, wealth and power as no other nation has ever grown.But we have forgotten God.

Intoxicated with unbroken success, we have become too self-sufficient to feel the necessity of redeeming and preserving grace, too proud to pray to the God that made us.

A second proclamation was made in October of that same year, after there had been a successful turn in the Civil War. Lincoln felt a deep burden to express thanks as a nation for what God had done to to this point–and to call people to pray for those who had borne the worst of the conflict.

I do therefore invite my fellow citizens in every part of the United States, and also those who at sea and those who are sojourning in foreign lands, to set apart and observe the last Thursday in November next, as a day of Thanksgiving and Praise to our beneficent Father who dwelleth in the Heavens. And I recommend to them that while offering up the ascriptions justly due to Him for such singular deliverance and blessings, they do also, with humble penitence for our national perverseness and disobedience, commend to His tender care all those who have become widows, orphans, mourners or sufferers in the lamentable civil strife in which we are unavoidably engaged. 

In light of the many challenges we face within our borders and without, let us truly be a people of prayer and thanksgiving this day that we might be found in dependence upon the only One who is sovereign and able to bring change.

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5 for Leadership (8/9/14)

small__7346703122Here is a fresh 5 for Leadership. This week we have posts on thankfulness, team questions, leadership courage, the leadership brain, and how to better prepare students for a world of unpredictability.

The Six Attributes of Courage  “Courage is something that everybody wants — an attribute of good character that makes us worthy of respect. From the Bible to fairy tales; ancient myths to Hollywood movies,our culture is rich with exemplary tales of bravery and self-sacrifice for the greater good.” See what else Melanie Greenberg has to say. There is a valuable application section at the end of the post. 

3 Valuable Insights Leaders Can Learn From Neuroscience  “If you’re trying to instill organizational change in your company, then you face not just a logistical shift, but a cultural challenge as well. Employees will have to think differently, see people differently, and act in new ways.” Tanveer Naseer makes some great connections between neuroscience and culture change.

Four Moments I Am Preparing Students To Face  “As I listen to and observe the faith journeys of former students and young adults, I often see pivotal moments along the way that constitute “make or break” tests of their faith. Discipling my students, I am preparing them for these four moments.” This is a great post by Cameron Cole for all who work with or are raising students.

25 People You Should Say Thank You To Today  “Thankfulness is a virtue that we often ignore. Sometimes we get so caught up in our own little world that we forget to thank the people who have helped us the most. Then there are people who just simply need thanking to help them feel better about their own situation. Everyone likes to be appreciated.” Check out Ron Edmondson’s list–maybe there are some people on this list you need to thank. 

10 Questions Your Team Is Afraid To Ask  “You team has questions they’re afraid to ask. They’ve got limited information, but they figure if you wanted to tell them you would. They worry that raising the issue will look like insubordination, or somehow make them look less in your eyes. Maybe you can share, maybe you can’t. But that doesn’t make the questions go away. There is value in anticipating the questions that may be on people’s minds and to start the conversation.” This is great post from Karin Hurt that can definitely affect the culture of your team. 

There are the 5 for this week. Click through and learn something new and practical.

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