The language of leadership is valuable currency. A leader’s words matter. They matter a lot. Every word spoken by a leader is leveraged. That means that a leader’s words have great power and even greater consequences . . . more then the leader imagines. Therefore a leader must consider his or her words . . . every day. Do your words empower others? Or do they disenfranchise? Do they encourage? Or do they discourage and reflect merely a performance mentality? Do your words truly reflect what is important to you and to your organization? Do your words advance the well-being of every person in the organization and the organization as a whole?
Every person needs to have three questions answered on a regular basis: What are my role and contribution? What do you expect of me? How am I doing? The language of leadership seeks to answer these questions in the most positive and helpful way.
Consider the language of leadership listed below. Do these words regularly flow out of your mouth towards those you lead?
“Do you understand why this organization exists?”
“Do you see how your role clearly contributes to the mission of this organization?”
“Do you clearly know what is expected of you?”
“You made a difference today.”
“You are necessary to what we do and your best efforts matter.”
“How can I help you succeed?”
“Are you becoming more and more aware of who you are and how you fit in the longer you work here?”
“What thoughts do you have on how to make this a better organization?”
“What can I do to become a better leader?”
“How would you describe our organizational culture?”
“What do you think we as an organization do best?”
“If you could change one thing about the culture of our organization what would it be?”
“What personal development do you desire or need to make your best contribution?”
“Do you feel like a valued member of the team?”
“How can I serve you today?”
A word fitly spoken is like apples of gold in a setting of silver. Proverbs 25:11